Do you remember the early days of telephony? Cable girls and boys manually switched plugs to enable connections between callers. Then came mobile telephony and calling became a global comfort at an affordable price. Imagine for a second our operators still have to rely on cable boys and girls for the connections…. They wouldn’t last long, would they?
What have you done in the past decade to increase your profitability? Do you still rely on “cable boys and girls” to deliver on-site services and get paid by the hour? What parts of your business have you optimized, automated and packaged in “all-you-can-eat” formulas?
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