Cookie Policy
of Ishtar.Online

Latest update May, 2020 

We, PROCESS DELIGHT BVBA, with registered office at Bergenstraat 4, 3020 Herent, Belgium, registered in the Crossroads Bank for Enterprises under number 0685.868.291 (hereinafter, ‘ProcessDelight’, ‘we’ or ‘we’), mainly use cookies to improve the (surfing) experience of visitors to our website All data we obtain through our cookies is used exclusively to understand your use of our website, with a view to improving the performance, functionality and usability of our website.

1. What is a cookie?  

A cookie is generally a small text and number file that we send and store during your visit to our website in your web browser, on your mobile device and / or on the hard drive of your computer. That way, we can remember your preferences when using our website (e.g. your language choice, preferred sorting, etc.), unless you have adjusted your browser settings so that it will refuse cookies.  

A cookie can distinguish users from each other. There are many different types of cookies, each with its own function (see below). For example, a persistent cookie contains login credentials and can remain on your computer for years if you don’t delete it. Other cookies are immediately deleted when you close your browser (session cookies).  

Cookies are necessary for us for the functioning of our services. We use cookies to store your settings and preferences, to fight fraud and we can offer you advertising based on your interests through cookies. Security measures are in place to prevent fraud. Only our authorized service providers and we have access to the cookie data.

2. Types of cookies   

Cookies can be divided according to their origin, their function and their lifespan.

  • First-party cookies are technical cookies that ensure that our website functions properly. This increases the quality of our services.
  • Third-party cookies are cookies that are placed by a domain name other than that of our website. If a user visits a website and a third party places a cookie via that website, this is a third-party cookie. For cookies placed by third parties, we would like to refer you to the statements that these parties give on their respective website
    Please note: we cannot exercise any influence on the content of those statements or on the content of the cookies of these third parties.    

We can further divide the first and third-party cookies into:

  • Indispensable or strictly necessary cookies are (as their name indicates) necessary to use a website, to offer certain functions you have requested and to ensure a secure identity check;
  • Functional cookies are cookies that ensure that the website functions properly. They keep information about your choices and preferences on our website (e.g. cookies for remembering login or registration, your language preference, products in your shopping cart). Functional cookies are logically first party cookies.
  • Non-functional cookies are cookies that can be placed for statistical, social, targeting and commercial purposes. They have nothing to do with the mere technical support of the website. Non-functional cookies can be first-party or third-party cookies.
    • Cookies with static purposes allow, among other things, to track which pages of the website you visit, where your computer is located, etc. (Google Analytics, Google Tag Manager, Hotjar).
    • Cookies with social purposes allow the user to share the content of the visited website directly with others via social media (Facebook, Twitter, Linkedin, YouTube).
    • Cookies with targeting purposes allow you to build up a profile based on your surfing behavior so that the displayed ads are tailored to your interests (Facebook).
    • Cookies with commercial purposes keep track of how many and which advertisements were shown to a user (Google Adwords and Bing ads).

Cookies can also be divided according to their lifespan:

  • Permanent cookies: These cookies remain on the user’s device for the duration determined in the cookie. They are activated each time the user visits the website that has placed this cookie (e.g. cookies placed by social media such as Facebook, Google Analytics, etc.). Most non-functional cookies are permanent cookies.
  • Session cookies: These cookies allow us to simplify the actions of a user and to link them together during a browser session. A browser session starts when a user opens the browser screen and ends when they close the browser screen. Session cookies are placed temporarily. As soon as you close the browser, all session cookies are deleted. Most functional cookies are session cookies. 

  3. Information about our use of cookies  

In addition to indispensable or strictly necessary cookies, our website also uses functional cookies and similar technologies to distinguish your usage preferences from those of other users of our website, to display the website in your preferred language, etc. This helps us to provide you with a better user experience. when you visit our website and also allows us to optimize our website.   

Cookies and similar technologies do not allow to systematically collect data that could identify the users of our website. They only help us to improve the functioning of our website, to understand the interests of our users and to measure how effective the content of our website is. However, the following data, which qualify as personal data, may be collected, stored and used by cookies:

  • Information about your computer (e.g. your IP address, the date and time of your visit to our website, the internet address of the website from which you opened the link to our website);
  • Other information you choose to send us (e.g. when you ask us for information);  

Please read our privacy statement to learn about the privacy rules that apply to the website.

4. A specific overview of the cookies placed via our website  

ProcessDelight mainly uses first party cookies or direct cookies that serve to improve your user experience on our website.

Specific overview:  


5. Accept cookies  

On your first visit to our website you will be asked to accept our different types of cookies. You block cookies by activating the browser setting that allows you to refuse the placing of cookies. However, if you use your browser settings to block those cookies, you may not be able to access (certain parts of) our website. Read this cookie policy carefully for more information about this. If you want to withdraw your consent at some point, you can delete your cookies by means of your browser settings.  

6. Delete or disable cookies  

If you do not want websites to place cookies on your computer or you want to delete your cookies, you can change your cookie settings in your web browser. These settings can usually be found in the “Options” or “Preferences” menu of your web browser. You can also adjust your settings so that your browser refuses all cookies or only cookies from third parties. Unfortunately, if you do not want to use cookies, we cannot guarantee that our website will work properly. For example, it is possible that some functions of the website are lost or that you can no longer see certain pages at all. In addition, refusing cookies does not mean that you will no longer see advertisements. The ads are then no longer adapted to your interests and are repeated more often. How you can adjust your settings differs per browser. To better understand these settings, the following links may be helpful. If not, you should consult the “Help” function in your web browser for more details.

  • Chrome
  • Firefox
  • Internet Explorer
  • Safari  

You can find useful information about cookies at: http: // and  

7. Do you have any further questions?  

Then you can always contact us at the following email address:  

8. Changes

We may change, supplement or supplement this cookie policy from time to time without prior notice. We therefore invite you to always consult the latest version of this policy on our website. Of course we always ask for your permission to use certain cookies.